Cookies & Privacy Policy

ALLEGRO BLINDS
(representative of Harrow, Watford, St Albans & Dunstable branches)

Privacy Policy

This privacy policy explains how we use any personal information we collect about you when you use
this website and should be read in conjunction with all Privacy & Cookie policy documents on website.

What information do we collect about you?

We collect information about you when you register with us or place an order (online or offline) for
products or services. We also collect information when you voluntarily complete customer surveys,
provide feedback and participate in competitions. Website usage information is collected using Cookies.

How will we use the information about you?

We collect information about you to process your order, manage your account and, if you agree, to email
you about other products and services we think may be of interest to you. We use your information
collected from our website to personalise your repeat visits to our website and hold onto the information
collected for 10 years or until updating our database(s) and/or website, whichever comes first. ALLEGRO
BLINDS will not share your information for marketing purposes with other companies. In processing your
order, we may send your details to associated companies in direct connection with processing your
order/enquiry and use information from credit reference agencies and fraud prevention agencies.

Marketing

We would like to send you information about our products and services and other companies’ in our
group which may be of interest to you. If you have consented to receive marketing, you may opt-out at
a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you
no longer wish to be contacted for marketing purposes, please inform us via email, text or letter.

Access to your information and corrections

You have the right to request a copy of the information that we hold about you. If you would like a copy
of some or all of your personal information, please email or write to us at the appropriate Allegro Blinds
branch. We may make a small charge for this service. We want to make sure that your personal
information is accurate and up-to-date. You may ask us to correct or remove information you think is
inaccurate.

COOKIES

Cookies are text files placed on your computer to collect standard internet log information and visitor
behaviour information. This information is used to track the visitor’s use of the website and to compile
statistical reports on website activity.
For further information visit http://www.allaboutcookies.org/
You can set your browser not to accept Cookies and the above website tells you how to remove Cookies
from your browser. However, in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This Privacy policy only applies to ALLEGRO BLINDS website
so when you link to other websites you should read their own Privacy policies.

Changes to our Privacy policy

We keep our Privacy policy under regular review and we will place any updates on this web page. This
Privacy policy was last updated on 1st April 2018.

How to contact us

Please contact the appropriate Allegro Branch if you have any questions about our Privacy policy or
information we hold about you. All contact information available via ‘Contact Us’ tab.

PLEASE NOTE: This policy is based on Information Commissioner’s Office (ICO), [Good and bad
examples of Privacy Notices, 25 July 2016], licensed under the Open Government Licence.

1. Cookies

By using the website of you consent to the usage of data captured by the use of cookies. Cookies allow us to do multiple things to enhance and improve your browsing experience on our website. If you wish to turn off cookies, please adjust your browser settings. Our website will continue to function without cookies.

We use cookies to track visitors to our website; these details are in no way personal or identifiable details and will never be shared. Our cookies are for the sole purpose of improving the performance of our website for you, the user; this includes allowing us to geo-target our users, to make websites more personal and relevant to you.

Below are the third party tools we use:

Google Analytics

Page views, source and time spent on website are part of the user website activities information we can see with this cookie. This information cannot be tracked back to any individuals as it is displayed as depersonalised numbers; this is in order to help protect your privacy whilst using our website.

Using Google Analytics we can take account of which content is popular, helping us to provide you with reading and viewing materials which you will enjoy and find useful in the future.

We also use Google Analytics Remarketing cookies to display adverts on third party websites to our past site users, based on their past visits. The data we collect will only be used in accordance with our own privacy policy and Google’s privacy policy.

Should you not wish for your website visits to be recorded by Google Analytics, you are able to opt-out with the addition of a browser add-on: Google Analytics Opt-out Browser Add-on

Google Analytics Advertiser

We use Google Analytics Advertiser Features, which helps us to better understand site visitors, via anonymised data. This can include collecting information from:

• Google Display Network Impression Reporting
• DoubleClick Platform integrations
• Google Analytics Demographics and Interest Reporting
• Remarketing with Google Analytics

This information is collected via Google advertising cookies and anonymous identifiers, in addition to data collected through the standard Google Analytics implementation. It allows us to understand what type of users visit the site, which then allows us to improve the website’s offerings for a better user experience.

Google AdWords

We use Google AdWords to see which pages led to our users submitting contact forms to us, which allows us to create a more effective marketing campaign, and make better use of our paid search budget.

DoubleClick

We use DoubleClick cookies and remarketing codes on our website to record user activity. The information we collect allows us to create targeted advertising in future work and across Google’s network of partners.

Website Optimiser

Our website optimiser uses cookies to remember your search history. The information collected is anonymous and not personally identifiable, and allows us to generate more relevant results for your searches in the future.

Call Tracking

We use Call Tracking to set dynamic phone numbers on our site. These help us identify how you found the website when you call us and allows us to identify the source that you used to find the website. It gives a better idea of our users’ requirements and lets us tailor our advertising methods in the future. If you phone us, your call may be recorded for training and quality purposes.

Visitor Tracking

We often record and monitor user’s behaviour around a website to analyse how we can improve its performance.

2. Privacy Policy

For each visitor to our web page, our web server will not hold any information regarding the domain or email address.

If you supply us with your postal address you will only receive the information for which you provided us your address.

Persons who supply us with their telephone numbers will only receive telephone contact from us with information regarding enquiries placed online.

If you do not want to receive emails from us in the future, please let us know by sending us an email.

3. Personal Identification Information

We may collect personal identification information from users in a variety of ways, including, but not limited to when users visit our site, subscribe to our newsletter or fill out a form, and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate: name, email address and phone number.

However, users may visit our site anonymously. We will only collect personal identification information from users if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site related activities.

Your personal information may be used to inform any promotional information sent to you about third parties that are deemed to be relevant to your needs. Unless we have your permission, or unless required to do so by law, we will never sell, distribute or lease any personal information to a third party.

4. How We Store & Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.

Consumers can have any inaccurate contact information corrected by sending us an email.

5. Sharing your Personal Information

We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

6. Variations to the Policy

From time to time, we may use customer information for new, unanticipated uses that have not been previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes. For these new purposes, we will only use data collected from the time of the policy change forward. If you are concerned about how your information is being used, you should check back at our website periodically.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by emailing.

If you feel that this site is not following its stated information policy, you may contact use by email or by phone.

Please click here for more information regarding cookies and our use of them.